1. Who We Are
JD Transmissions Ltd ("we", "us", "our") is a gearbox repair and rebuild specialist based at Unit 1a Lakeside Trading Estate, Beoley Road East, Redditch, B98 8PE. We are the data controller for personal data collected through this website.
Contact us: [email protected] or call 01527 585 222.
2. What Data We Collect
When you use our contact form, we collect:
- Your name
- Your email address
- Your phone number (if provided)
- The content of your message
We may also collect standard server log data (IP address, browser type, pages visited) for security and performance purposes.
3. How We Use Your Data
We use the information you provide solely to:
- Respond to your enquiry
- Provide a quote or book your vehicle in for repair
- Follow up on work carried out
We do not use your data for marketing without your explicit consent, and we do not sell or share your data with third parties.
4. Legal Basis for Processing
We process your data on the basis of legitimate interests (responding to your enquiry) and, where applicable, contract performance (carrying out a repair you have requested). We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
5. Data Retention
We retain enquiry data for up to 2 years, after which it is securely deleted. Job records may be retained for up to 6 years for accounting and warranty purposes.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at [email protected].
7. Cookies
This website uses only essential cookies required for the site to function. We do not use tracking, advertising, or analytics cookies without your consent.
8. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.